Privacy policy

All personal data collected on our websites will only be processed in order to provide you with individual support, to send product information or to submit offers within the scope of contract initiation and processing. No further processing of data will be carried out. We do not forward your data to third parties. In this context, the expression “third parties” does not refer to affiliates of the seele group or to service providers with whom we have a contractual relationship for the purposes of order data processing. We do not carry out any automated decision-making, nor any profiling.

1. Contact data

The controller in accordance with the General Data Protection Regulation, other data protection laws valid in the Member States of the European Union and other provisions relating to data provision is:

se commerce GmbH
Gutenbergstraße 6
86368 Gersthofen
Germany
Tel: +49 821 2494 - 0
Fax: +49 821 2494 – 100
info[at]d-twin.eu

Our data protection officers can be contacted under datenschutz[at]seele.com.

2. Web server log files

Data are transferred by your web browser when you call up our websites. The data are saved in the web server’s log files. This refers to the following data:

  • The type and versions of the browser being used
  • The operating system used by the accessing system
  • The website used to access our website, the subpages used by a system to access our website (referrer)
  • The date and time of access
  • The name of the file requested
  • The size of the file transmitted
  • The IP address making the request

We save these data, which are then only used for the proper operation of the web server and for fault analysis or defence against attacks.

No conclusions are made regarding the data subject when using the web server log data. On the contrary, the web server log data are used to ensure correct delivery of our website contents, to assure permanent functionality of our IT systems and the technology of our website and to provide the criminal prosecution authorities with the information necessary for law enforcement in the event of a cyber attack.
The data and information obtained in this way are used by us for statistical purposes and also evaluated with the aim of improving data protection and data safety in our company in order to ensure an optimum level of protection for the personal data processed by us. The server log file data are kept separately from all personal data given by a data subject and erased as follows:

  • Mail server log: the retention period is seven days
  • Apache log: You can configure the storage time personally in konsoleH. You can define the point in time for erasing the data under “Settings > Account maintenance”.
  • Backups: kept for 14 days in encrypted form
  • Spam, recycle bin (mail): erased after 14 days
  • Web server logs: saved for one day

Art. 6 (1) 1 (f) GDPR as legal basis for processing web server log files. Our legitimate interest follows from the data collection purposes mentioned above.

3. Data collection contact form

Our website contains details so that you can contact our company quickly by electronic means and communicate directly with us. As soon as a data subject sends an e-mail or uses the contact form to contact the controller, the personal data transmitted by the data subject are saved automatically. The personal data transmitted voluntarily by a data subject to the controller are saved for the purposes of processing or for contacting the data subject. These personal data are not forwarded to third parties. The name, e-mail address and subject are sufficient for a contact message. Any other data requested are optional and are not necessary for making contact. The data subject’s data are erased at the end of the contact enquiry or once the purpose no longer applies, as long as there are no statutory retention periods. Art. 6 (1) 1 (f) GDPR is the legal basis in this context. Our legitimate interest follows from the data collection purposes mentioned above.

4. Cookies

A cookie consists of a key/value pair. The key is the name of the cookie and the value is the text-based content of the cookie. Depending on the browser, the cookie is kept as a small text file or in a browser database on your PC. The purpose of cookies is, for example, to control the link while you visit a website. At the same time, the cookies provide us with information that help us to optimise our websites in line with visitor needs.

This website uses the following types of cookie:
Transient cookies are erased automatically when you close the browser. Session cookies in particular are included in this category. Session cookies save a so-called session ID for allocating various browser enquiries to the joint session. It is thus possible to recognise your computer again when you return to our website. Session cookies are erased when you log off or close the browser.
Persistent cookies are automatically erased after a defined period of time, which can differ depending on the cookie. You can erase the cookies at any time in your browser’s security settings.

Our cookies contain only technical information and no personal data. However, you can still disable the saving of our cookies in your browser, or adjust your browser to inform you as soon as cookies are transmitted. Please note that parts of our website might possibly not work correctly or not work at all without Cookies.

5. Visitor statistics with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, text files that are saved on your computer to enable the analysis of your usage of the website. The information generated by the cookie regarding your usage of this website is generally transmitted to a Google server in the USA and stored there. If, however, IP anonymisation is activated on this website, your IP address will first be abbreviated by Google within the Member States of the European Union or other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and abbreviated there. Google uses this information on behalf of the operator of this website to evaluate your usage of the website, to compile reports about website activity and to provide the website operator with further services associated with website usage and Internet usage. The IP address transmitted by your browser as part of the Google Analytics service will not be linked to other data held by Google. You may prevent the use of cookies by selecting the appropriate settings in your browser; however, we would point out that in this case the full functionality of this website might not be available.

In addition, you can prevent registration of the data generated by the cookie regarding your use of the website (including your IP address) and the processing of such data by Google by downloading and installing the browser plug-in available under the following link. The current link is tools.google.com/dlpage/gaoptout.

Alternatively, and in particular when using browsers on mobile devices, in future you can prevent the collection of data by this website via Google Analytics when using this browser by setting an opt-out cookie. Click here to deactivate Google Analytics. If you delete the opt-out cookie, you need to click on this link again in order to prevent the collection of data by this website via Google Analytics when using this browser.

On this website the Google tracking code has been modified using the _anonymizeIp() method to anonymise IP addresses. As a result, the IP addresses are only used in an abbreviated form in order to eliminate direct reference to persons. Any personal reference to data collected about you is thus eliminated straightaway and the personal data are erased immediately.
We use Google Analytics to analyse the use of our website so that regular improvements can be made. The corresponding statistics let us improve our service and make it more interesting for you as a user. For any exceptional cases where personal data have been transmitted to the USA, Google subscribes to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework. Art. 6 (1) 1 (f) GDPR is the legal basis for using Google Analytics.
Information of the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1)436 1001. User conditions: www.google.com/analytics/terms/gb.html or www.google.com/analytics/terms/us.html ; overview of privacy: support.google.com/analytics/answer/6004245 ; privacy policy: policies.google.com/privacy .

6. Links to social media websites

Our website offers you links to our corporate pages on the social networks Facebook, Twitter, google +, LinkedIn and Xing. We use links to protect your data. Each website is shown just as a icon that contains a link to the corresponding website. Clicking on the icon forwards you to the respective services of the providers. Your data are not sent to the respective services until this point in time. If you do not click on the icon, there will not be any exchange at all between you and the above social networks. Please refer to the terms of use of the corresponding providers for information about how the social networks collect and use your data.

7. Rights of data subjects

a) Right to information

You have the right to be informed at any time about your personal data saved by us.

b) Right to rectification

You have the right to demand immediate rectification of any incorrect personal data concerning you. Taking into account the purposes of the processing, you also have the right to demand that incomplete personal data are completed.

c) Right to erasure

You have the right to demand immediate erasure of personal data concerning you unless proscribed by statutory retention obligations or other justified reasons.

d) Right to restriction of processing

You have the right to demand restriction of the processing of your personal data under certain circumstances.

e) Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you. In the case of objection, we will no longer use the data unless we demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or the processing serves for the establishment, exercise or defence of legal claims.

f) Right to data portability

You have the right to receive the personal data concerning you, which you have made available to us, in a structured, commonly used and machine-readable format.
You also have the right that those data be transmitted directly from us to another provider, under certain conditions.

8. Right to withdraw consent

You have the right to withdraw consent given to the processing of your personal data at any time. This does not affect the lawfulness of processing based on consent before its withdrawal. Please submit your withdrawal to info.de[at]seele.com.

9. Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with the data protection supervisory authorities at any time.